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We all know how important it is to keep our current clients and customers happy. Of course, our  business’ reputation can live or die by customer reviews and referrals. But did you know increasing customer retention by just 5 percent…

So branding is a big deal. Or at least that’s what everyone with 2 thumbs and an opinion has suggested to me since I started my business 2 (simultaneously long and lighting short) years ago. And I’m starting to come…

I was watching Frozen with my friend’s kids the other day. It’s great. Elsa, the young boundary-less, emotional doormat princess character kisses the prince and falls in love all in one day. Her older sister, Anna, the powerful and graceful,…

I’ve mentioned before that I’m in a peer coaching group where we do 90-day visioning rounds. We wrapped up one round and are starting a new round this week. So, I want to share what I learned including best practices…

In this series, I talk about why having quality content matters even in a world that is overly saturated with information, maybe especially in a world that is overly saturated with information. With so much free information, just a Google…

In this series, I talk about why having quality content matters even in a world that is overly saturated with information, maybe especially in a world that is overly saturated with information. With so much free information, just a Google…

In this series, I talk about why having quality content matters even in a world that is overly saturated with information, maybe especially in a world that is overly saturated with information. With so much free information, just a Google…

In this series, I talk about why having quality content matters even in a world that is overly saturated with information, maybe especially in a world that is overly saturated with information. With so much free information, just a Google…

In this series, I talk about why having quality content matters even in a world that is overly saturated with information, maybe especially in a world that is overly saturated with information. With so much free information, just a Google…

In this series, I talk about why having quality content matters even in a world that is overly saturated with information, maybe especially in a world that is overly saturated with information. With so much free information, just a Google…

In this series, I talk about why having quality content matters even in a world that is overly saturated with information, maybe especially in a world that is overly saturated with information. With so much free information, just a Google…

In this series, I talk about why having quality content matters even in a world that is overly saturated with information, maybe especially in a world that is overly saturated with information. With so much free information, just a Google…