More Than Words: 3 Tips for Finding Your Voice

More Than Words: 3 Tips for Finding Your Voice

One of the skills I have that makes me an excellent ghostwriter is that I read voices. Yes, I am a good listener and I almost always take handwritten notes during business conversations, so I have good content recall (I’m sure this is one of the skills that...
Is My Idea a Book Idea?

Is My Idea a Book Idea?

I am kicking around the idea of writing a book for myself—yes, writing a book with my OWN name on the cover (probably as close as I’ll ever get to seeing my name in lights). I’ve even pledged to a couple of my accountability partners to draft a book proposal by the...
5 Ways to Increase Customer Retention

5 Ways to Increase Customer Retention

We all know how important it is to keep our current clients and customers happy. Of course, our  business’ reputation can live or die by customer reviews and referrals. But did you know increasing customer retention by just 5 percent can lead to a 25-95...